If you are looking for a quick and private way to connect with a licensed therapist or board-certified psychiatrist, video or telephone visits are available for HealthFlex participants via MDLIVE Behavioral Health. On average, an MDLIVE Behavioral Health virtual visit can be scheduled in seven days with a licensed therapist and 14 days with a board-certified psychiatrist. Appointments are available with MDLIVE Behavioral Health weekdays, as well as evenings and weekends.

This service is available to you, your HealthFlex-covered spouse, and covered dependents ages 10 and over. People often use MDLIVE Behavioral Health for help with anxiety, depression, stress and many other mental health conditions. Learn more about MDLIVE.

How to Use

Primary participants can access MDLIVE through benefitsaccess.org – no additional username or password needed. Spouses can access MDLIVE by logging into Personify Health, visiting the Benefits page, and searching “MDLIVE Telemedicine” to log in or register.

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